Casement Windows

4.7 185 reviews

• Carol Taylor ★★★★★ 2 weeks ago
  I recently had my windows and doors replaced by Jade. I couldn’t be happier with the service. Risa and Ryan were friendly, professional, and clearly talented at what they do.
  They arrived promptly, worked efficiently, and left everything … More tidy.
  The quality of their work is excellent , I’d highly recommend Jade to anyone looking for reliable and skilled installers.
  Date of experience: 28 January 2025
• Kieran H ★★★★★ a week ago
  We purchased 5 windows and a composite door from jade windows back in October and the they were fitted within 6-8 weeks to a high quality standard with great customer service. Will definitely be returning to them! i would give them 4.5/5 … More
  The salesman
  - clear, precise, straightforward
  - did not talk smack or try undermine other companies (like other quotes we got attempted to do)
  - one clear competitive price given without playing all the silly sales games other business tried to do.
  customer service team
  - the customer service team were great, quick responses and did what they said, made us feel secure with our order.
  - overall really friendly people
  Fitters
  - fitter showed up on time and completed the job to a high standard and was a pleasant chap, nothing to fault.
  product & repair
  - 4 of the windows and door are of great quality and we are already feeling the benefits
  1 window had a Knick in the beading which jade sent someone out to fix as soon as we made them aware, so no issues there.
  constructive criticism
  - the only thing i would say could be done better was the surveyor did not spot that one of the windows top openers would not be able to open very far due to a drain blocking it from opening, now i did not spot this either however i feel this should have been picked up by the surveyor. personally this was not an issue i would have pressed as i wouldn't see myself opening it anyway very often.
  overall i am very happy with their work and service :)
• Richard Mollet ★★★★★ in the last week
  I had a new entrance door fitted to day by Kev, he was clean, tidy and very professional throughout. He started off by putting down a large dust sheet in my hall way to protect my properties carpet. I went for the 3 mid square in chartwell … More green and I am over the moon with the end product. No more split warped door that wakes the kids on a night when coming and going and that shakes the whole house which the neighbours can probably hear. Nothing was too much trouble as I asked Kev before he left, if he could have a look/give me some advice on what I could do with a drafty patio door, so he whipped his tools back out and gave it a slight adjustment which has worked wonders, and I have noticed a difference to the temperature in my living room since, and its only been a few hours.
  Could not rate Jade and Kev highly enough. I have had a great experience throughout from everyone involved in the process from Ryan to Michelle to Kev. I would highly recommend Jade Windows and Doors and wouldn’t hesitate to use them again in the future.
• Christine Carver ★★★★★ a month ago
  Our installer arrived promptly at 08.30.
  He made sure the area was covered with a sheet,to protect our flooring.He got stuck in straight away & worrked hard,so we basically left him to it.
  Once the old door was removed & the new … More one fitted,we were asked to come to inspect his work & asked if we were happy with the job,before signing the work sheet.
  We were also shown how to use the locking system & handle for locking the door.
  Overall very impressed 👏
• Emma Hughes ★★★★★ 3 months ago
  Very happy with my window installation from Jade Windows. Great communication from Michelle and Ted, very thorough survey that really made sure everything was clear and hassle free installation by Matty & Billy who were prompt and courteous. … More Would definitely recommend! Emma Hughes
• Sandra Brannan ★★★★★ 5 months ago
  From our first visit to the showroom, we have been very pleased with the service we have received. Ryan was very knowledgeable when explaining different styles of doors, glass and security etc.
  Dave, the surveyor, was very thorough when … More measuring and making sure we were happy with everything.
  Matty and Billy (the fitters) turned up on time and have done a fantastic job. They were both courteous, polite and cleaned everything up before they left.
  We are very happy with the service received from all involved and will certainly not hesitate to recommend Jade Windows to everyone. We will hopefully see you again shortly when we need our windows replacing.
  Thanks guys
• Clare Latham ★★★★★ 3 months ago
  What can I say Jade Windows have been superb on every step of the journey. Having moved into my new house in November 24 I knew I wanted to replace all my external doors and windows. I shopped around but from the minute I stepped through … More Jade's showroom door I knew I would be buying from them. Every step has been faultless, easy and stress free. From Ted ithe sales advisor, to the surveyor, the office team and finally Kev and Ryan the fitters the process has been exemplary. Honestly I cannot recommend these guys and gals enough, just simply brilliant. If you need windows and doors look no further! So great to find this type of business in this day and age.Awesome, thank you!
• David Hall ★★★★★ 3 months ago
  Brilliant job from start to finish. Spoke to Nick in showroom first then Ted called to quote us, followed by David for the survey and all windows and doors fitted by Kev & Dez who arrived on time and worked straight through, reliable … More and trustworthy and comfortable to leave them whilst we walked our dog. Very neat and tidy and everything put back in place. Really pleased with whole process. Excellent job.
• Rayaan Shaikh ★★★★★ 9 months ago
  Had all windows fitted by Jade Windows. We managed to get a great deal which included triple glazing. The windows are of good quality and were fitted well especially considering that they were not standard sized windows or standard shaped … More windows either.
  There were some initial teething issues which were picked up by the fitters on delivery. These were rectified promptly and we are very happy with the end result!
• Guy Mendum ★★★★★ 4 months ago
  Excellent service! Des (fitter) was brilliant, clean, tidy, punctual and friendly. A pleasure to have in our house. Windows and door looks great. Would recommend Jade to anyone (unless they don't have windows in their house) Brilliant! … More
• Simon Malam ★★★★★ 5 months ago
  We've just had 10 windows installed by Jade Windows.
  Kev and Des (the fitters) were amazing. Very polite, friendly, clean and took pride in their work.
  Thank you very much both for a great job well done.

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